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| + | ====== Troubleshooting ====== | ||
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| + | === TermWebIntegrator cannot connect to TermWeb === | ||
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| + | Check that the computer where TermWebIntegrator is installed can access the TermWeb server and not is blocked by a firewall. Also check that the specified API URL is correct. The default API location is like http://servername/termweb/api. | ||
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| + | === TermWebIntegrator cannot log in to TermWeb with specified user === | ||
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| + | Check that Client, User Name and Password matches the desired user in TermWeb, and that both client and user are enabled. The user also needs to be included in a Group with API access allowed. | ||